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If you have any question or need help with your account, you may contact us to assist you.
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For any issues concerning your WEB STORE ORDER including order status, shipping or returns please contact us at:
Hours: Mon-Thu 8:00AM-5:00PM Central Time
For inquiries concerning your firearm or magazine purchase. Please include your name, address, phone number and serial number of the firearm.
Mon-Fri 8:00AM-6:00PM Eastern Time
Mon-Fri 8:00AM-5:00PM Eastern Time
Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104